System Troubleshooting

We are experienced in investigating and resolving a variety of issues relating to hardware, printer, software, network and operating systems. 

We utilize resources and tools that assist us in quick resolution of your problem.  We understand technology and hardware configurations issues.  We can determine quickly whether the problem is simple or complex, software or hardware related and the time and effort required to fix the issue.

We have access to third party suppliers who provide the latest software and hardware drivers for your particular computer and operating system.

We do as much work as we can at your place of work.  If convenient to you, your system will taken and serviced off-site.  We provide you with an assessment document defining the issue, the steps for resolution in language that you can understand.

We have the knowledge to effectively manage your Anti-Virus software so that your files and network are protected and secure.  We highly recommend Anti-Virus software and will purchase and configure it on your behalf.